Templates
Chain of custody form for freight: a template and how to use it
Most chain of custody forms online are written for lab samples or legal evidence. Freight needs something slightly different: a record that follows a consignment through several companies, captures count, seal and condition at each handover, and still makes sense to someone reading it months later in a dispute.
When a freight custody form is worth using
- High-value or theft-prone goods, where every handover should be verified.
- Temperature-controlled or regulated products, where condition must be shown at every stage.
- Multi-leg shipments that pass through several carriers, warehouses or cross-docks.
- Goods with evidential or audit significance, such as returned items under investigation, controlled items, or records and media for destruction.
- Any lane with a history of shortages or disputes.
For ordinary freight, the bill of lading and proof of delivery may be enough. The form adds the handovers in between. The background is in chain of custody in logistics.
Section 1: shipment header
Filled in once, at origin.
| Field | Notes |
|---|---|
| Custody form number | Unique, and printed on every page |
| Shipment references | Bill of lading, order, booking, AWB, container or trailer number, as many as apply |
| Shipper and consignee | Names and addresses |
| Description of goods | Handling units, piece count, weight, serial or lot numbers where relevant |
| Special requirements | Temperature range, security level, handling instructions |
| Initial seal number(s) | Recorded at sealing, with who applied and witnessed |
| Starting condition | Notes and photo references |
Section 2: handover log
One row for every transfer of custody, including transfers inside one company when goods move between sites or teams.
| No. | Date and time | Released by (name, company, signature) | Received by (name, company, signature) | Location | Count | Seal no. and condition | Condition and exceptions | Authority (delivery order, release, booking) | Evidence refs |
|---|---|---|---|---|---|---|---|---|---|
| 1 | |||||||||
| 2 | |||||||||
| 3 |
The "authority" column is the one most often left out and most often needed: it answers why this person was allowed to take the goods. A release to the wrong party is a custody failure even when the goods are undamaged.
Section 3: events while in custody
Things that happen between handovers and would otherwise go unrecorded.
- Seal removed or replaced: who, why, the new seal number, and who witnessed.
- Customs hold, examination and release, with references.
- Temperature alarms or excursions, with the logger reference. See temperature excursion records.
- Unplanned stops, delays, re-palletizing or transloading.
- Damage found while in storage.
Section 4: delivery and close
| Field | Notes |
|---|---|
| Delivered to | Printed name, company, signature |
| Date, time and place | As precisely as possible |
| Final count and seal check | Seal number and VVTT result before cutting; see seal verification |
| Condition and exceptions | Matching what is written on the proof of delivery |
| Form closed by | Name and date |
Rules for filling it in
- Write at the time. Complete each row at the handover, not later.
- Never erase. Correct by striking through with a single line, initialing and dating, or by adding a new row that refers to the one it corrects.
- Leave no gaps. If a row is not applicable, say so. A blank cell looks like a missing check.
- Use printed names. Signatures alone are rarely legible.
- Use one clock. State the time zone, especially across regions.
- Reference, don't describe, the evidence. Give each photo or document an ID and note it in the row.
- Keep the original with the goods, and a copy at each stage, or use a shared electronic record that every party writes to.
A worked example
A pallet of electronics moves from a factory to a regional warehouse, then to a retailer. The form might read:
- Row 1: factory shipping clerk releases 12 pallets to the carrier's driver, seal applied and recorded, count agreed, no exceptions, authority: the booking.
- Row 2: carrier's driver releases to the warehouse receiver, seal intact and matching, 12 pallets, one corner crushed on pallet 7, photo reference noted.
- Row 3: warehouse releases 12 pallets to a second carrier for the retailer, authority: the retailer's delivery order, new seal recorded.
If the retailer later reports damage to pallet 7, the form already shows it arrived at the warehouse that way, which points the claim at the first carrier's leg rather than the second.
Paper forms vs a shared electronic record
| Paper form | Shared electronic record | |
|---|---|---|
| Setup | Print and go | Every party needs access |
| Visibility | Only where the paper is | Everyone with access, as it happens |
| Evidence | Referenced separately | Photos and documents attached to the handover |
| Alteration | Visible, if the rules above are followed | Depends on whether edits are kept as history |
| Weak point | Lost or incomplete forms | Parties outside the system |
A form is a good start, and many operators move to a shared record once the paper gets unmanageable. Cargovate's platform models a journey as legs and checkpoints and records who held the goods, when responsibility transferred and on whose authority, with documents and evidence against each movement.
Using the form in a dispute
When something goes wrong, read the handover log in order and look for the last row with a clean count, seal and condition, and the first row with an exception. The loss or damage most likely happened between the two, in the custody of whoever received at the first of those rows. That is the starting point for an OS&D report and, where a carrier is responsible, a freight claim.
Common questions
What is a chain of custody form in shipping?
A document that records every transfer of a consignment between people and companies, with times, counts, seal numbers, condition and signatures, from origin to delivery.
Is a chain of custody form a legal requirement for freight?
Not generally for ordinary freight. Specific products, programs and contracts may require custody records, so check what applies to your goods.
Who signs a chain of custody form?
Both the person releasing and the person receiving the goods at each handover, with printed names.
Can the form be electronic?
Yes, provided every party can add entries at the time and earlier entries cannot be silently changed.
Last reviewed 2026-09-17